Returns
Returns and refunds
Simple return terms for launch orders, including the 30-day return window and defective-item support.
Return window
Returns can be requested within 30 days after delivery.
Change-of-mind returns
The customer is responsible for return shipping costs when the item is being returned by preference.
Defective or incorrect items
If an item arrives defective or incorrect, we will arrange a replacement or full refund at no extra cost.